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RecApp_JobDetails_Section_1_SubText| Job Number: | JOB00031 |
| Job Name: | Salesforce Business Analyst 121401 |
| Job Description: | Salesforce Administrator / Analyst This position will act as the liaison between internal stakeholders and the technology teams to: Document, analyze, validate and communicate business requirements. - Participate in the development, enhancement, and maintenance of Salesforce.com and related internal systems. Analyze and document business processes in order to facilitate smooth technology roll-outs. Specific duties include but are not limited to the following essential job functions: Project Support - Lead the collection, analysis, documentation and coordination of business requirements and business rules. Assist in quality assurance and defining testing strategy and risks. - Assist in the enforcement of project deadlines and schedules. Stakeholder Management - Work directly with and serve as the liaison between business units, key stakeholders, technology, and support teams. Collaborate with subject matter experts and technology experts to establish the technical vision and analyze tradeoffs between usability and performance needs. Salesforce.com Design & Maintenance |
| Job Requirements: | Bachelor's Degree in Information Technology Management or related discipline or 5+ years of direct equivalent experience. 3+ years of hands-on Salesforce Administration / Analysis. 2+ years of experience in technical and/or process improvement and project management. - Proven ability to lead cross-functional teams. - Thorough understanding of how to interpret customer business needs and translate them into application and operational requirements. - Ability to successfully engage in multiple initiatives simultaneously. - Ability to work independently and take initiative. Strong analytical and organizational skills. - Excellent verbal and written communication skills. - Strong interpersonal skills. Ability to effectively present information and respond to questions from groups of managers, vendors, clients, customers, etc. |
| Qualifications: | Proven work experience as a Salesforce Administrator or similar role Salesforce certified administrator or Salesforce advanced administrator certification Extensive experience in the administration and maintenance of Salesforce systems Experience in performing Salesforce upgrades and ensuring successful integration Exceptional ability to create and maintain Salesforce databases In-depth knowledge of Salesforce products and their functionalities A bachelor’s degree in computer science is preferred |
| Employment type: | Full Time |
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